📋 Hobby Farm Rules, Policies & Legal Guidelines

Reservation Policy:

• A 25% non-refundable deposit is required at the time of booking.
• The remaining balance must be paid in full 14 days before the event date.
• If payment is not received by the due date, the reservation will be canceled without a refund.
• Any changes to the event, including guest count or setup, must be requested at least 24 hours in advance and are subject to availability and additional fees. 

Space, Set-up, Parking Truck and Trailer: 

To ensure a safe, smooth, and enjoyable experience for your event, the following guidelines must be met prior to our arrival. These requirements help protect our staff, your guests, and our animals.

• A clear, level parking space large enough for a full-size truck and livestock trailer must be provided
• Parking must be within a safe walking distance of the setup area.
• We require easy pull-in and pull-out access (no tight turns or unstable ground).
• Parking area must be free from vehicles, obstacles, mud, low branches, or hazards.
• If parking or access is restricted, please notify us before booking so we can confirm suitability.
   

• A safe pathway from the trailer to the setup area must be available.
• Walkways must be free of holes, debris, mud, uneven surfaces, or slippery areas.
• All dogs and other pets must be secured and kept away during arrival, departure, and the entire event.
• Guests must remain at a safe distance while animals are being unloaded or moved.
• No loud machinery, music, or distractions should block the animal pathway.
   

• Set-up area must be flat, safe, and spacious for our fencing, animals, and equipment.
• Area must be clear of all personal items, décor, trash, or hazards prior to our arrival.
• No other animals (including personal pets) may be present in or near the setup zone.
• Shade is preferred for animal comfort; if no shade is available, please let us know ahead of time so we can plan accordingly.
• Water access is appreciated but not required—please inform us beforehand if water is unavailable.
   

• No household pets (dogs, cats, chickens, other livestock) are allowed in or near the animal interaction area.
• All pets must be secured indoors or on a leash far from the event zone for the entire duration.
• For safety, we reserve the right to pause or remove animals if outside pets create a risk.
   

• We will create a designated animal area using fencing or barriers.
• Guests must follow all safety instructions from our handlers.
• Children must remain supervised by adults at all times.
   

• We require minimum of  30 minutes for set-up prior to the event start time.
• We require minimum 30 minutes for breakdown after the event ends.
• Please ensure our parking and walkway remain clear during these times.
   

We may refuse or modify service if:

• Terrain is unsafe
• Animals or pets are not secured
• Pathways are hazardous
• Severe weather is present
• Event space does not meet safety requirements
   

If we must stop service due to unsafe conditions beyond our control, no refunds will be issued.

Guest Supervision & Safety Ratios:

• Children Under 2: Not counted in the guest list but must be accompanied by a supervising adult.
• Ages 2-5: 1 adult required for every 2 children.
• Ages 6-9: 1 adult required for every 4 children.
• Ages 10-12: 1 adult required for every 6 children.
• Our staff is responsible for animal handling and facilitating safe interactions.
• Staff members are not babysitters. It is the responsibility of the hosting adult(s) to monitor and manage the behavior of their guests at all times.
   

Rules of Conduct:

For the safety of all guests, staff, and animals, the following rules must be strictly adhered to:

1. No screaming, yelling, foul, or inappropriate language.
2. No running, climbing, or horseplay. Chasing animals is strictly prohibited.
3. Do not open gates or enclosures without staff permission and supervision.
4. Feeding the Animals: Guests may only feed the animals using feed provided by our staff.
5. Animal Interaction: Animals are not forced to interact with guests. While most are friendly, some may not be as social. Guest behavior must remain calm and respectful around the animals. 
6. Respect Property: Any damage to property or enclosures caused by guests will be the financial responsibility of the event host.
    

FAQs:

Q: Do I pay for non-participating guests?
A: Yes. Your booking covers a set number of guests in the Hobby Farm area. If your group size exceeds the agreed guest count, additional fees may apply or access may be limited.

Q: Can I extend time or add services on the event day?
A: No. All additions or changes must be requested at least 14days  in advance and are subject to staff availability and additional costs.

Weather Policy & Cancellations:

• Weather-Related Cancellations:
  • The barn may cancel events due to:
    • Temperatures below 40°F
    • Winds exceeding 25 mph 
    • Heavy rain, thunder, or lightning
      
  • If the barn cancels for weather, we will:
    • Provide a make-up date or a barn credit for future use.
    • No cash refunds will be given for weather-related cancellations.
       
• Non-Weather Cancellations:
  • If the host chooses to cancel within 14 days of the event, the 25% down is forfeited and will not be refunded or credited for additional services. 
  • Cancellations within 48 hours of the event will be charged the full booking amount.
     

Liability & Indemnification:

• All guests by participation have given consent of waiver of prior to participating in any activities.
• The event host assumes responsibility for ensuring that all guests comply with safety rules and guidelines.
• The barn and its staff are not liable for injuries resulting from guest negligence, failure to follow instructions, or misuse of equipment.
• The barn reserves the right to remove any guest(s) for violating rules or posing a threat to the safety of others or the animals.
   

Questions or Concerns? Contact us at 361-500-7920 for further assistance.