Reservation & Guest Policy

• A 25% deposit is required at the time of reservation to secure your booking.
• The remaining balance is due in full 14 days prior to your event.

Guest Age Guidelines & Supervision Requirements

• Children under 2 years old are not counted toward the guest total and do not require payment. However, they must be accompanied by a parent or trusted adult.
• Children ages 2–5 must be accompanied at a ratio of 1 adult per 2 children.
• Children ages 6–9 require 1 adult per 4 children.
• Children ages 10–12 require 1 adult per 6 children.
   

Please note: Our staff is here to help guide animal interactions, assist with feeding, and ensure a fun and educational experience. However, they are not responsible for supervising children. For the safety of both guests and animals, adult supervision is required at all times.

Rules & Expectations for All Guests

We want everyone to enjoy their time with us! To ensure a safe and respectful environment, please follow these guidelines:

1. No screaming, yelling, foul, or inappropriate language 
2. No running, climbing, roughhousing, or chasing animals.
3. Do not open any enclosures or gates without staff supervision and permission.
4. Only feed the animals with food provided by our staff—no outside food.
5. We will never force animals to interact. While most of our animals are friendly and enjoy attention, please understand that some may prefer to keep their distance.

🌾 Ranch & Hobby Farm Visit Guidelines 🌞

Please dress appropriately for the weather—layers are always a good idea! You'll be visiting a ranch and hobby farm, so comfort and practicality are key.

What to Bring & Wear:

• Closed-toed shoes are REQUIRED for anyone entering the Hobby Farm.
• Pants are recommended.
• Expect the kids (and maybe you!) to get dirty—plan accordingly.
• Sunscreen and bug spray are encouraged.
• Bring refillable water bottles, snacks, and any personal medications you may need during your visit.
   

We can’t wait to see you! Get ready for an unforgettable (and a little muddy) adventure!

At Horse House / CCTX Animal Adventure / Hitch & Sip, the safety of your guests, our staff, and our animals is our top priority. Because many of our services take place outdoors, weather conditions may impact your event. Please review our weather policy below:

We reserve the right to cancel, postpone, or modify any event due to unsafe or extreme weather conditions, including but not limited to:

• Heavy rain
• Lightning or thunderstorms
• High winds
• Flooding or unsafe ground conditions
• Extreme heat or cold

These decisions are made to ensure the safety of everyone involved and are not optional when conditions pose a risk.

We do not offer refunds for any event or service canceled due to weather.
Weather is completely outside of our control, and this policy ensures fairness and consistency for all clients.

If your event is canceled due to weather, you will receive barn credit or a rain check valid for 12 months from the date of your original event.

Credits may be used for:

• Partie
• Lessons
• Camps
• Hobby farm visits
• Mobile party pals
• Trail rides

Rescheduled dates are based on availability.
We will make every effort to accommodate your preferred date, but availability is not guaranteed, especially during peak seasons.

If you would like to upgrade to or reserve indoor space, this must be arranged at the time of booking.
Indoor areas are not automatically included and may not be available last-minute.

By booking with us, you acknowledge that:

• We cannot control the weather.
• Weather may require event changes or cancellations.
• Compensation is provided only through barn credit or rain checks, not refunds.
   

Q; Do I have to pay for guest that are not going to participate in the hobby farm. 

A: Yes, if the guest is 2 years and older, the hobby farm packages are based on the USE OF SPACE and the SERVICE. 

Q: Can I add additional time or service the day of my event?

A: No, unfortunately we book our staff and animals services based on a minimum of 24-hour notice if and when available. 

Q: Can I bring food and drinks?

A: Yes, IF you are booked for a 2-hour party or longer. However, food and drinks cannot be in with the animals. You can bring in food, drinks (yes alcohol), chairs, tables, shade tents, bounce house, face painters, games, and decor.