Safety and Dress Code
Keep in mind the safety of our guest is paramount. Our rules are posted and will be given instruction before animal interactions. We will remove unruly guests for dangerous and impropriate behavior.
- Closed toe shoes are required.
-No screaming
-No Running
- Two finger petting on necks or bodies are permitted. No Face petting allowed.
-We cannot force an animal to interact with guest, some will be friendlier than others.
-All animals have free will, teeth and can bit, kick, step on you, jump on you, in general can hurt you. You are responsible for being vigilant over your safety and your children’s. All children under 12 must be accompanied by a trust adult. Barn Staff are not babysitters.
We can and will refuse service to anyone for inappropriate behavior and you will be removed from property.
Pre-Registration & Registration and Deposit Fees
Pre-Registration & Registration and or Deposit Fees: Are non-transferable and non-refundable. These fees are collected as your commitment for scheduled and booked event. These fees do go towards your final balance of the booked event.
Payments & Invoices
Final Event Balance are due two weeks before the scheduled event. If the balance is not paid in full within two weeks prior to the event by 6pm, the event can be canceled, and no refund will be given for the deposited paid to reserve.
Weather Policy & Barn Cancelations
You will be contacted directly by the barn staff. If you have questions or concerns, about weather please call 361-500-7920. We will cancel for weather for the following: under 40 degrees, winds over 25 mph, active heavy rain, and thunder/lighting. In the event we need to cancel we will offer you a make-up date and time that works for the host and the barn. Should we have the cancel the event completely a barn credit will be issued to use toward the Horse House or CCTX Animal Adventures. No monetary refunds will be given.
