Mobile Hobby Farm

📋 Hobby Farm Rules, Policies & Legal Guidelines

Reservation Policy:

• A 25% non-refundable deposit is required at the time of booking.
• The remaining balance must be paid in full 14 days before the event date.
• If payment is not received by the due date, the reservation will be canceled without a refund.
• Any changes to the event, including guest count or setup, must be requested at least 24 hours in advance and are subject to availability and additional fees. 

Guest Supervision & Safety Ratios:

• Children Under 2: Not counted in the guest list but must be accompanied by a supervising adult.
• Ages 2-5: 1 adult required for every 2 children.
• Ages 6-9: 1 adult required for every 4 children.
• Ages 10-12: 1 adult required for every 6 children.
• Our staff is responsible for animal handling and facilitating safe interactions.
• Staff members are not babysitters. It is the responsibility of the hosting adult(s) to monitor and manage the behavior of their guests at all times.
   

Rules of Conduct:

For the safety of all guests, staff, and animals, the following rules must be strictly adhered to:

1. No screaming, yelling, foul, or inappropriate language.
2. No running, climbing, or horseplay. Chasing animals is strictly prohibited.
3. Do not open gates or enclosures without staff permission and supervision.
4. Feeding the Animals: Guests may only feed the animals using feed provided by our staff.
5. Animal Interaction: Animals are not forced to interact with guests. While most are friendly, some may not be as social. Guest behavior must remain calm and respectful around the animals. 
6. Respect Property: Any damage to property or enclosures caused by guests will be the financial responsibility of the event host.
    

FAQs:

Q: Do I pay for non-participating guests?
A: Yes. Your booking covers a set number of guests in the Hobby Farm area. If your group size exceeds the agreed guest count, additional fees may apply or access may be limited.

Q: Can I extend time or add services on the event day?
A: No. All additions or changes must be requested at least 24 hours in advance and are subject to staff availability and additional costs.

Weather Policy & Cancellations:

• Weather-Related Cancellations:
  • The barn may cancel events due to:
    • Temperatures below 40°F
    • Winds exceeding 25 mph 
    • Heavy rain, thunder, or lightning
      
  • If the barn cancels for weather, we will:
    • Provide a make-up date or a barn credit for future use.
    • No cash refunds will be given for weather-related cancellations.
       
• Non-Weather Cancellations:
  • If the host chooses to cancel within 14 days of the event, the deposit is forfeited.
  • Cancellations within 48 hours of the event will be charged the full booking amount.
     

Liability & Indemnification:

• All guests must sign a liability waiver prior to participating in any activities.
• The event host assumes responsibility for ensuring that all guests comply with safety rules and guidelines.
• The barn and its staff are not liable for injuries resulting from guest negligence, failure to follow instructions, or misuse of equipment.
• The barn reserves the right to remove any guest(s) for violating rules or posing a threat to the safety of others or the animals.
   

Questions or Concerns? Contact us at 361-500-7920 for further assistance.